Peer policies and procedures
Peer policies and procedures
Video Transcript
Download TranscriptPeer policies and procedures
This section provides policies and procedures to support your LDAT to design, deliver and evaluate high-quality and effective Peer Support Programs.
Policies and procedures included in the download
- Recruitment: Eligibility and Criteria
- Recruitment of Peer Leaders/Supporters
- Recruiting for the Peer Supervisor/Coordinator
- Supervision of Peer Leaders
- Working with Peer Leaders in Program Delivery and Planning
- Responding to Enquiries
- Peer Leaders Screening and Selection
- Orientation and Training
- Monitoring and Support
- Resolution of Issues
- Recognition of Peer Leaders and others
- How to Refer to Support Services
- Program Closure
- Early Termination
- Privacy and Confidentiality: Privacy, Confidentiality, Record Keeping
- OHS Including Risk Assessment
- Managing Complaints
- Child Safety and Duty of Care, Police Checks Duty of Care
- Code of Conduct
- Staff Support and Development
- Managing Risk Behaviours
- Grievance Resolution Procedure
- Equal Opportunity
- Sexual Harassment
- Legal Obligations and Liability
- Insurance Guideline
- Media Policy
- Social Media Use
- Dealing with Unacceptable Peer Leader Behaviour
- After-hours support
- Crisis or Critical Incident
- Overnight Visits and Out of Town Travel
- Responding to Young People’s Issues and Behaviours
- Rights and Responsibilities of Young People
- Eligibility Policy – Procedure to be used for Unsuccessful Applicants
- Debriefing
- Substance or Drug Use Policy
- Roles and Responsibilities of Peer Support and LDAT
- Parental/ Guardian Consent
- Transportation
- Referring Peers to Support Services
- Managing Risk and Reputation
- Establishing A Budget
- Informed Peer Leadership Practice
- Ethical Guidelines
- Romantic relationships
Note
Preparing policies, procedures and guidelines for peer support programs is more contentious than for mentor programs. The purpose, nature and terms of the relationship between an adult mentor and an adolescent mentee is reasonably clear and a body of research exists to guide practice.
By contrast the relationship of participants in peer programs is less stable, peer-based practice has less generic form, research evidence is lacking and the activities that may constitute specific LDAT programs is not known.
A range of activities fit under the rubric of peer interventions and a Curtin University manual states the terminology used to describe them is used interchangeably.1 The manual identifies six distinct types. ‘Peer support’ programs use peers as supportive agents or ‘friends’ who are trained to provide social and emotional assistance and to create a safe environment, sometimes with a therapeutic mission. ‘Peer education’ programs train members in a particular subject to pass that information to other members of the peer group. In ‘peer mentoring’, a more experienced peer assists and guides a less experienced peer by sharing their knowledge and experience. In ‘peer tutoring’, individuals from similar social networks assist each other to learn, and learn themselves, by teaching, usually in one-on-one sessions. In ‘peer mediation’, peers are trained in problem-solving, conflict resolution, communication and active listening skills to intervene in conflicts between individuals to prevent more serious problems developing. ‘Peer leadership’ initiatives have capable individuals providing guidance for their peer group in various ways: as role model, educator, mentor or counsellor.
It is possible that programs authorised by LDATs will represent many of these variations and some may be hybrids. The demands upon the peer leaders will be more or less onerous, according to the particular aims and tasks undertaken, and this has implications for issues such as training, supervision and ethical matters.
The suggestions for policies, procedures and guidelines that follow draw upon and are extrapolated from those designed for mentoring, peer mentoring and other peer-based initiatives that may not correspond exactly with practices undertaken by the LDAT peer leadership programs.