Mentor policies, procedures and guidelines included:

1. Recruitment: Eligibility and Criteria
2. Recruitment and Screening of Mentors
3. Recruiting for the Mentor Supervisor
4. Supervision of Mentors
5. Responding to Enquiries
6. Mentor Selection
7. Mentee Selection
8. Orientation and Training
9. Matching
10. The matching decision and first meeting
11. Closing the Match
12. Monitoring and Support
13. Resolution of Match Issues (or other issues)
14. Match Ending
15. Early Termination
16. Privacy and Confidentiality
17. Privacy
18. Confidentiality
19. Record Keeping
20. Crisis and After-Hours Support? and/or ‘How To Refer to Support Services
21. OHS Including Risk Assessment
22. Managing Complaints
23. Child Safety and Duty of Care, Police Checks
24. Duty of Care
25. Code of Conduct
26. Staff Support and Development
27. Managing Risky Behaviours
28. Grievance Resolution Procedure
29. Equal Opportunity
30. Sexual Harassment
31. Legal Obligations and Liability
32. Insurance (Including Volunteer)
33. Media Policy
34. Social Media Use
35. Dealing with Unacceptable Mentor Behaviour
36. After-hours support
37. Critical Incidents
38. Responding to Young People’s Issues and Behaviours
39. Rights and Responsibilities of Young People
40. Debriefing
41. Substance or Drug Use Policy
42. Parental/ Guardian Consent
43. Transportation
44. Managing Risk and Reputation
45. Establishing A Budget
46. Ethical Guidelines
47. Romantic relationships

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Mentoring policies and procedures